B2B CRM Setup & Sales Follow-Up Workflow for a Tech Recruitment Agency
Industry: B2B (Recruitment / Talent Placement)
Tool: HubSpot CRM
Focus: Business Development & Sales Follow-up (Not Email Marketing)
Scenario:
You’re managing CRM for a Lagos-based tech recruitment agency that places developers, designers, and PMs into Nigerian startups and tech-enabled businesses. You’ve already connected with 10–15 decision-makers—mostly CTOs, founders, and Heads of People—and they’ve shown interest in your services. Now, your job is to track deals, follow up, and close.
Your Task
1. Create CRM Records in HubSpot
Simulate 10–15 qualified leads and set up their profiles with the following properties:
-
First Name / Last Name
-
Company Name
-
Email
-
Phone
-
Job Title (e.g. CTO, Head of People)
-
Lead Source: Referral, LinkedIn DM, Website Form
-
Hiring Urgency: Immediate, Within 30 Days, Long-term
-
Role Needed: Backend Developer, Product Designer, CTO, etc.
-
Company Size: 11–50, 51–200, 200+
-
Industry: Fintech, Healthtech, Logistics, etc.
-
Pipeline Stage: New Lead, Contacted, Follow-Up Scheduled, Proposal Sent, Negotiation, Closed-Won
-
Deal Amount: (based on placement fee) — e.g. ₦800,000 to ₦3,500,000
-
Last Contacted Date
2. Set Up a Follow-Up Task Workflow
Use HubSpot to create an automated follow-up system that ensures no lead falls through the cracks:
-
When a lead is moved to “Contacted”, auto-create a follow-up task for 2 days later
-
If proposal is sent and no reply in 3 days, create reminder to check in
-
When deal moves to “Negotiation”, set task to send contract draft in 2 days
No email automation is required—this is task-based CRM follow-up for sales performance.
3. Simulate Sales Conversations
-
Add notes under each contact about last conversation, hiring need, and what was promised
-
Log tasks completed and due dates
-
Update deal stage as you “progress” conversations
4. Final Output
All CRM data should simulate a real sales process. Export or screenshot the following:
-
Contact profile sample with full properties
-
Pipeline showing 5+ deals in different stages
-
Task view showing follow-ups due/completed
-
Deal amount summaries by stage (dashboard view)
All communication (for simulation) should be directed to:
hello@jamesogunjimi.com